Transparency and good communication throughout
our organization promote a better work culture.
Channel for whistleblowing:
[email protected]
Our whistleblowing channel gives employees, contract staff, guests and partners the chance to report suspicions of illegal activities and violations of our ethical guidelines.
Our whistleblowing channel allows people reporting alleged wrongdoing to remain anonymous is preferred. This anonymity is guaranteed by ICEHOTEL. The report is sent to ICEHOTELS HR department and will be managed by the HR Coodinator (one person).
Here is how to submit a report: Send your report to [email protected] or call HR +46980-66803, or Icehotel reception +46980-66800 (ask for HR) or send a letter to Icehotel AB, Marknadsvägen 63, 98191 Jukkasjärvi. Report verbally, in writing or schedule a meeting.
Within 7 days, whistleblowers must receive feedback that the case has been received, according to legal requirements. Within 3 months, a conclusion is communicated to whistleblowers regarding the matter.
Issues of concern are matters that are in conflict with legal regulation,written ethical guidelines in the company, or ethical norms to which there is broad support in society, for example, matters that may involve:
- danger to life or health
- danger to climate or environment
- corruption or other financial crime
- abuse of authority
- unsafe working environment
- breach of personal data security
The e-mail should only be used to report supected illegal or wrongful activities. If you may have any feedback about hotel rooms, cleaning services or similiar, please send an e-mail to [email protected]
All information for ICEHOTEL staff will be available in Icehotel Handbook (Icehotel homepage for staff).