Whistleblowing
Transparency and good communication throughout our organization promote a better work culture.
Channel for whistleblowing:
whistleblowing@icehotel.com
Our whistleblowing channel gives employees, contract staff, guests and partners the chance to report suspicions of illegal activities and violations of our ethical guidelines.
Our whistleblowing channel allows people reporting alleged wrongdoing to remain anonymous is preferred. This anonymity is guaranteed by ICEHOTEL. The report is sent to ICEHOTELs HR department and will be managed by the HR Coordinator (one person).
How to submit a report
Send your report to whistleblowing@icehotel.com or call HR at +46 980-668 03, or ICEHOTEL Reception at +46 980-668 00 (ask for HR) or send a letter to ICEHOTEL AB, Marknadsvägen 63, 981 91 Jukkasjärvi. Report verbally, in writing or schedule a meeting.
Within 7 days, whistleblowers must receive feedback that the case has been received, according to legal requirements. Within 3 months, a conclusion is communicated to whistleblowers regarding the matter.
Issues of concern are matters that are in conflict with legal regulation, written ethical guidelines in the company, or ethical norms to which there is broad support in society. For example, matters that may involve:
- Danger to life or health
- Danger to climate or environment
- Corruption or other financial crime
- Abuse of authority
- Unsafe working environment
- Breach of personal data security
The e-mail adress should only be used to report suspected illegal or wrongful activities. If you have any other feedback about hotel rooms, cleaning services or similiar, please send an e-mail to info@icehotel.com .
All information for ICEHOTEL staff will be available in ICEHOTEL Handbook (ICEHOTEL homepage for staff).